guide on how to measure your wardrobe
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how it works
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shop our ready to go options for inspiration.
use our 3D planner to create your wardrobe
request a custom configuration to fit your space.
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step-by-step measuring guide
1.
Identify your needs
We define wardrobes as either "reach-in" or "walk-in," and it is pretty straightforward to work out which one you have.
Reach-in wardrobes are ones you reach into without walking into and are usually concealed with sliding, hinged, or bi-fold doors.
Walk-in wardrobes are wardrobes you completely walk into and are usually a small room or a walk-through area between two rooms. These wardrobe areas are not limited by wall returns or door jambs. Here is the anatomy of a wardrobe to help with the wardrobe terminology we use.
2.
measure
To find which system will fit, you will need to know the size of your wardrobe. Grab a tape measure, a pen, and paper, then write down these measurements.
Reach-in wardrobes:
- Width inside wardrobe from the left wall to the right wall.
- Height from floor to ceiling inside the wardrobe.
- Depth inside wardrobe from front wall to back wall.
- Wall returns (If any).
- Height of door opening space from floor to underside of the door jamb.
- Width of the door opening space when doors are fully opened (or sliding doors stacked to one side). When your doors are open, what is the accessible space you have to reach into your wardrobe?
- If you are building a wardrobe cavity, ensure your wardrobe is a minimum of 550mm deep to allow sufficient depth to hang clothes.
Reach-in wardrobe
Walk-In Wardrobes:
- Width inside wardrobe from the left wall to the right wall.
- Height from floor to ceiling inside the wardrobe.
- Depth inside wardrobe from front wall to back wall.
- Wall returns (if any).
- Height of door opening space from floor to underside of the door jamb.
- Width of the door opening space when doors are fully opened.
Walk-in wardrobe
3.
avoid mistakes
Door opening width:
You will need to ensure the available opening space is wide enough to position a tower/module behind this opening so the system can be fully used. For example, you cannot place a drawer tower in the centre of a wardrobe with double sliding doors, as you will not be able to easily access shelves or extend drawers in the centre section where the doors overlap.
However, depending on the wardrobe size and your door opening, sometimes placing the tower/module off-centre can still work with double sliding doors, so long as the door opening is wide enough for the tower. Be sure to plan the position of the tower/module, then measure how long your hanging rails will need to be.
Wall returns:
It is very common to have wall returns on both sides of your wardrobe; some have only one side, and new homes may have none. Either way, measure any wall return from the inside of your wardrobe to where the side of the door jamb stops.
You will need to avoid putting a drawer tower behind the wall returns, as these will obstruct drawer extension. If the wall returns are insignificant (<150mm), you could still position a shelf tower behind the wall returns if you are happy to access shelves around a corner, but not a drawer tower.
Door opening width
Wall returns
kitset wardrobes
frequently asked questions
Product information
what is a kitset wardrobe?
A kitset wardrobe is a type of wardrobe that is delivered to customers in a flat pack or unassembled state. This allows for easy transportation and assembly at the customer's location. Kitset wardrobes include all the necessary components, hardware, and assembly instructions for customers to assemble the wardrobe themselves. They offer a convenient and cost-effective solution for homeowners looking to add storage solutions to their spaces
can I customise my kitset wardrobe?
Absolutely, you have the option to customise your kitset wardrobe. Our wardrobes are adaptable to suit your specific requirements by cutting the top panels and hanging bars to your desired dimensions.
ordering process
how does the ordering process work?
The ordering process is straightforward. You can browse through our range of kitset wardrobes, ensuring the size fits your space. You have the option to select your own components or utilise our interactive planner to create a configuration that suits your requirements. If you need assistance or guidance in selecting your wardrobe, feel free to reach out to us for support.
how do I split my multiple wardrobe orders by room?
Our packaging will be labelled with SKU numbers, and our invoice will list SKU numbers per room to facilitate the separation of products. Please make sure to allocate the boxes to their corresponding rooms before opening and removing the products. Alternatively, you have the option to place a separate order for each room.
i ordered the wrong product, can I return it?
Please select your wardrobes carefully, as we do not offer refunds for incorrectly chosen products. Once the original box is opened, the product cannot be returned.
can I return my product for a refund?
Unfortunately, we can't offer refunds if you change your mind.
can I discuss my design with someone?
We aim to provide as much information as possible to enable you to design your own configuration. We offer kitset ideas and our 3D interactive planner to assist you in the process. However, if you are still struggling with the concept or decision-making, please don't hesitate to contact us. We'll be more than happy to help.
do you have a retail shop or showroom where I can view your products?
We aim to keep our costs low by minimising expenses such as retail space or showrooms. As a result, we operate as a 100% online store. However, we strive to provide you with comprehensive information to facilitate your decision-making process.
shipping & pick-ups
can I pick up my order?
Yes, you can. Our pick-up hours are Monday to Friday from 9 am to 4 pm at our location in Mangere, Auckland.
do you ship NZ nationwide?
Yes, we do ship nationwide. Please note that we do not ship to the islands. If you require rural delivery, please get in touch with us. Alternatively, we can arrange for your order to be shipped to your nearest depot for collection.
how soon will you ship my order?
We will aim to ship your order within 72 hours of receiving your payment. However, please note that this timeline may vary depending on the general workload in our warehouse.
how is shipping calculated?
Shipping is determined by the volume of your order and your location. Your shipping cost will be calculated at checkout. If you encounter any issues obtaining the shipping cost at checkout, please don't hesitate to contact us directly for assistance.
can I track my order once it has been shipped?
Yes, you can track your order. Consignment details will be emailed to you, and the driver will contact you to arrange a suitable delivery time.
how long does delivery take?
Delivery times vary depending on the freight company's schedule and your location. Typically, delivery within the North Island takes 2-4 working days, while delivery to the South Island may take 5-7 working days.
what do I need to do if I receive a damaged product?
Upon delivery (BEFORE signing a courier docket!), you must inspect your product, including the inside of the package. Only if you are happy with the condition of the product, sign the docket confirming that the product has been received “in good order and condition.”
If there are any damages to the product, you will need to endorse “damage/loss’ clearly on the consignment note. By accepting the product without a “damage/loss,” you confirm that you received the goods “in good order and condition.”
Please take photos of the damage immediately and report them to us within 24 hours of delivery. We do not cover any damage or loss to the product if you give authorisation to the courier for drop off, or proof of delivery is signed for clean (“received in good order and condition”).
installation
will I have to assemble my products?
All items featured on our website are delivered in flat-pack form, unless stated otherwise. The top shelves and hanging rails are supplied in oversized dimensions, enabling you to trim them to fit your wardrobe cavity before installation.
The good news is that our wardrobes are easy to assemble, and comprehensive assembly instructions will be included. Our products are designed to be user-friendly and do not require any specialised qualifications for assembly.
Each product comes with all necessary fixings provided. Basic household tools, such as a screw drivers and saw, will be required for installation. Make sure to watch our installation videos for further guidance.
are assembly instructions provided?
Yes, we provide easy-to-follow video assembly instructions and step-by-step PDF instructions. All our products come with predrilled holes, and all necessary fittings are provided.
do you offer installation services?
We can connect you with installers who can assemble and install the wardrobes for a fee.
what tools are required for assembly?
You will need a screwdriver, hacksaw, saw, level, hammer, masking tape, measuring tape, and pencil, cordless drill (Optional).
how long does it take to assemble the wardrobe?
The time required for assembly depends on your DIY skills and the type of cabinet (e.g., tower with shelves only or with drawers). On average, it takes between 35 to 75 minutes per tower.
payment
what are the payment options?
We utilise Windcave for all payment options, offering Account2Account, Credit Card (Visa and Mastercard), as well as Internet banking. Please note that credit card payments may incur a surcharge.
after-sales support & warranty
how do I contact customer support if I have further questions or concerns?
We are always happy to help. If you have any questions or concerns, please contact us via email or give us a call.
do your products come with a warranty?
We provide a 5-year warranty on all our products. Please keep a copy of your invoice/receipt as proof of purchase. Our warranty covers faults due to manufacture but does not extend to damage resulting from misuse, negligent installation or operation, cleaning or maintenance, or unauthorised modifications.