terms of service

Prices

All prices are quoted in New Zealand dollars. Prices are subject to change at any time and may vary depending on the payment method. Kitset Wardrobes strives to provide up-to-date product information; however, if mistakes occur, we reserve the right to correct them.

Occasionally, we may be unable to supply an item that has been ordered. If this happens, we will contact you, and if we cannot supply the item within a reasonable timeframe, we will credit any payments made for that item.

Any pricing errors arising from bugs or malfunctions in the Kitset Wardrobes ordering system will not be honoured. Your original payment will be refunded and re-negotiated at the correct price. You may choose to purchase your items at the updated price or cancel the order and retain the refunded payment.

Description & Product Information

All images and descriptions on the Kitset Wardrobes website are for demonstration purposes only. While we take care to describe and display items as accurately as possible, the final composition of your item will depend on the options you select during the ordering process.

Third-Party Tools

We may provide access to third-party tools over which we have no control or input.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without any warranties, representations, or conditions of any kind, and without endorsement. We are not liable for any issues arising from or relating to your use of optional third-party tools.

Use of any optional tools offered through our site is entirely at your own risk and discretion. You should ensure you are familiar with and approve of the terms provided by the relevant third-party provider(s).

Some content, products, and services available via our site may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy, and we do not warrant or accept any liability for third-party materials, websites, products, or services.

We are not liable for any harm or damages related to purchases or use of goods, services, content, or other transactions connected with third-party websites. Please review the third party’s policies and terms carefully before proceeding with any transaction. Complaints, claims, or concerns related to third-party products should be directed to the third party.

Ordering on Kitset Wardrobes website

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website. You also agree to promptly update your account and other details, including your email address and payment information, to ensure we can complete transactions and contact you as needed.

We reserve the right to refuse an order for any of the following reasons:

• The product is unavailable at the time of order
• We are unable to obtain payment authorisation within 72 hours
• An error is identified in product details, including pricing or promotions
• The freight fee calculated on the website does not sufficiently cover the cost to your address

If any issues arise with your order, we will contact you. We also reserve the right to reject any purchase offer at our discretion.

We will take all reasonable care to keep your order and payment details secure. However, unless there is negligence on our part, we are not liable for any loss you may suffer if a third party gains unauthorised access to the information you provide while accessing or ordering from the website.

Payment Options

We use Windcave, which accepts Visa and Mastercard.

The following payment options are available:

• Account2Account
• Credit Card Payment
• Internet Banking: If you prefer to pay via internet banking, we can send you an invoice. Please send us an enquiry with your order and contact details, and we will be in touch with the next steps.

Please note:

• There are no payment surcharges for Account2Account or Internet Banking.
• A payment surcharge will apply to credit card payments, which will be calculated at checkout and added to your total.